Aug 03 2012

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DPM does not recognize an Exchange Mailbox server as one!

Recovering single mailboxes to a non-production mailbox server

So I was deploying a new Exchange 2010 mailbox server for testing purposes (later it will be used as a production mailbox server)

The first test I wanted to do is to restore a single mailbox to a recovery mailbox database (RDB) on the new server, only to find that DPM cannot recognize the mailbox server as one in the recovery wizard!!

The reason behind this is the fact that DPM will not backup exchange databases unless they’re in a DAG, and will not show you the server as a mailbox server unless they’re protecting a database on that server!!

So here’re the steps you will need to take to restore the mailbox

  1. Install the MBX role on the server
  2. Create a new DAG
  3. Join the server to the new DAG
  4. Create a new mailbox database (SampleDB)
  5. Create a new RDB (RecoveryDB)
  6. Mark RecoveryDB as “This database can be overwritten by a restore”
  7. Mount both databases
  8. Install/attach DPM client to the server
  9. Create a new protection group that backs up SampleDB
  10. Recover the required mailbox to RecoveryDB using DPM’s Recovery Wizard
  11. Use the EMS to restore the recovered mailbox to a working mailbox

Straight forward huh!

Oh, just so you know, I was using DPM 2012 RTM and Exchange 2010 SP1 (no rollups) for the test lab, but out of some internet research the experience should be the same for DPM 2010 and Exchange 2007-2010 SP2

About the author

Walid AlMoselhy

Permanent link to this article: http://almoselhy.azurewebsites.net/2012/08/dpm-does-not-recognize-exchange-mailbox-server-as-one/


  1. ProsTo

    I have to thank you for the efforts you have put in pnening this website. I really hope to check out the same high-grade blog posts by you in the future as well. In fact, your creative writing abilities has encouraged me to get my very own blog now

  2. Keith

    i have users with blackberrys that are getintg this message. with only one acct why would they be getintg these errors. Could it be that the blackbbery acct is reading the message while the client is trying to download the messages casing some kind of conflict

  3. Sarmad

    Hi Mike, first thanks for the work arunod , still dont understand why Microsoft didnt change it , because your are able to select domain local security groups when grant send-as permissions.But i got a small other issue with exchange 2010, i am using the domain local security group to set grant permissions to a shared mailbox. for a unknow reason the attribute msExchDelegateListLink of the shared mailbox does not get filled in. so users who are member of that group does not get the shared mailbox automatically in their outlook 2010. if i add the permissions per user the attribute get filledin within a few minutes and trhe users sees the shared mailbox in their outlook after 3 min. any help is greatley appriciated

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